Chrysler recalls 92,000 Jeep Grand Cherokee 4xe SUVs over sudden power-loss risk

Chrysler announces recall of nearly 92,000 hybrid SUVs

Chrysler (FCA US, LLC), part of Stellantis, is recalling 91,787 U.S. Jeep Grand Cherokee 4xe plug-in hybrid SUVs. The defect can cause a sudden loss of propulsion with no warning.

This issue impacts model years 2022 through 2026. Owners are urged to take the recall seriously and follow guidance from Stellantis and the National Highway Traffic Safety Administration (NHTSA) to prevent potential road hazards.

A software glitch in the hybrid system could cause dangerous power shutdowns

An overload of the Battery Pack Control Module (BPCM) microprocessor can trigger a reset; during some resets, the Hybrid Control Processor (HCP) may misinterpret a signal from the BPCM. This software bug can cause the BPCM’s microprocessor to reset under certain conditions. 

This interaction can disable drive power unexpectedly, creating a crash risk. That poses a significant risk to drivers, passengers, and surrounding cars on the road.

Stellantis confirms no crashes or injuries have occurred, yet urges caution

Although the issue sounds severe, Stellantis has stated that there have been no reported injuries or accidents linked to the defect as of early September 2025. However, the company emphasizes the importance of preemptive action. 

While some drivers may not yet have experienced symptoms, even a single incident of sudden power loss at high speed or during heavy traffic could lead to serious consequences. Safety, Stellantis says, remains its top priority.

Affected vehicles include 2022 to 2026 Jeep Grand Cherokee 4xe models

This recall applies specifically to Jeep Grand Cherokee 4xe SUVs manufactured between July 23, 2021, and August 29, 2025. The issue impacts vehicles sold across all 50 states. 

Even if your vehicle appears to be driving normally, it may still be at risk due to a software fault. Jeep 4xe models are among the most advanced in the lineup, so accurate identification through a Vehicle Identification Number (VIN) check is essential.

Vehicle owners can start checking their VINs for recall status this September

Beginning September 11, 2025, vehicle owners can use the NHTSA’s free online VIN lookup tool to see if their vehicle is part of the recall. 

By entering the 17-character VIN on your dashboard or registration, you can instantly verify whether your hybrid SUV needs servicing. This gives customers a head start on booking appointments before the official recall letters arrive later in the fall.

Chrysler will begin sending official recall letters to owners in October

Stellantis has announced that it will mail official recall notices to registered owners starting October 23, 2025. These letters will thoroughly explain the defect, outline the repair procedure, and instruct drivers on how to schedule service. 

While the VIN lookup tool will be available sooner, the mailed notice ensures that all owners, including those who don’t check online, are adequately informed about the safety recall and next steps.

The repair will likely involve a free software update at Jeep dealerships

The official filing lists the remedy as under development. Stellantis will provide repair details and scheduling in the owner’s letter.

In some cases, customers may receive loaner vehicles during servicing. Owners should not attempt to fix or diagnose the problem, as it requires specialized tools.

Jeep dealers will be notified of the recall before customer letters are mailed

Jeep dealerships will receive advance instructions and software tools to ensure a smooth repair rollout before customers are contacted. Dealer notifications begin on September 11, 2025, giving them ample time to prepare their service bays, train technicians, and ensure parts and updates are ready. 

This proactive approach helps reduce delays once owners bring their Grand Cherokee 4xe SUVs in for the necessary recall-related software update.

Stellantis reviewed hundreds of internal reports before initiating the recall

Before launching the recall, Stellantis conducted a detailed internal investigation, prompted by customer complaints and service records. The company uncovered 96 customer assistance cases, 110 field reports, and 320 dealership service records that may be linked to the battery control module failure. 

These findings provided enough evidence of a recurring defect that could cause loss of drive power, triggering the formal recall process under the oversight of the NHTSA.

What to do if your Jeep Grand Cherokee 4xe loses power while driving

If your hybrid SUV loses power while on the road, stay calm and try to steer to the side safely. Turn on your hazard lights, stop the vehicle, and attempt to restart the engine. 

Do not continue driving if the issue recurs. Contact roadside assistance or your local dealership immediately. Such symptoms warrant urgent professional inspection even if your vehicle hasn’t been officially recalled.

The official recall reference is NHTSA campaign number 73C

To make tracking the recall easier for customers and service providers, this campaign has been assigned the identifier 73C by Stellantis and the NHTSA. 

When checking your VIN, scheduling service, or speaking with customer support, referencing this number ensures faster processing. You can find this number on the mailed recall notice or the official Jeep recall lookup page for further assistance.

Jeep faces scrutiny over quality as it expands its hybrid vehicle lineup

Jeep’s 4xe line has been praised for blending performance with electrification, but this recall highlights the challenges automakers face as they scale up hybrid offerings. Reliability concerns like this can undermine consumer confidence if not handled swiftly. 

Stellantis has an opportunity to reinforce its commitment to safety, especially as the hybrid and EV market becomes more competitive and customers demand bulletproof dependability.

Hybrid system recalls may increase as vehicle tech becomes more complex

As vehicle systems grow more sophisticated, especially in hybrids and electric vehicles, software bugs and electronic glitches are becoming more common causes of recalls. Unlike traditional mechanical issues, software-related defects may go undetected until thousands of cars are on the road. 

This Jeep Grand Cherokee 4xe recall serves as a reminder that constant software monitoring and timely updates are crucial to keeping vehicles safe in a high-tech future.

The 4xe badge is vital to Jeep’s electrification goals going forward

The Jeep Grand Cherokee 4xe is a flagship model in Jeep’s electrification strategy. With strong sales and growing consumer interest in plug-in hybrids, the 4xe line is critical in meeting emissions targets and market demand. 

Stellantis knows how it manages this recall could influence buyer perception of Jeep’s reliability and technical maturity in the hybrid space. It’s a pivotal moment for the brand’s EV ambitions.

Don’t delay the recall service, even if your Jeep seems to be working fine

It’s important not to ignore the recall notice because your Jeep Grand Cherokee 4xe hasn’t shown any apparent problems. Software glitches may surface suddenly or only under certain conditions. 

Taking your SUV in for the update ensures that your vehicle remains safe, compliant, and fully covered under manufacturer protections. Peace of mind is worth the inconvenience of scheduling and completing the repair through your local dealership.

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Use official sources and trusted dealers for the most accurate recall updates

Always stay informed by trusted sources like the NHTSA website, the official Jeep owner portal, or your certified dealership. These platforms will provide the most accurate and timely updates regarding the status of the recall and repair availability. 

If you have questions, contact your local dealer directly. Avoid relying on social media or third-party sites, as misinformation can lead to confusion or missed deadlines.

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This slideshow was made with AI assistance and human editing.